I am so incredibly grateful for Legendess Plumbing, as they were able to help put my mind at ease after buying my house.
During the Inspection process it was determined the water heater was in extremely poor shape, which meant I was in immediate need of a replacement.
The Legendess Plumbing company came to me by recommendation and did not disappoint.
The front office was able to schedule an evaluation appointment, which was followed up by a confirmation email, as well as a visual notification identifying the Technician when he was on his way. All three of these steps went a long way in assuring I was comfortable entering into this process with a trustworthy company.
I dealt with John Mark who not only assessed the immediate water heater need, but he also allowed me to ask about other things identified on my inspection report.
I was able to review my solution choices prior to him leaving the appointment, and when I asked if he could be available to do the work on my settlement day (during the Holiday week), he quickly confirmed he would.
When that day came, Legendess Plumbing promptly arrived as expected, they were courteous and respectful of the house and the people in it.
They methodically performed the list of action items, until the job was completed. I was given an overview of the work, as well as maintenance needs.
Once satisfied they met / exceeded my expectations, they cleaned their way out of my residence. I kid you not, they left the place cleaner than they found it.
The Quality of work, the clear communication and the fair pricing will ensure that I not only will be using them for any future plumbing needs, but will without hesitation, recommend them to my family and friends.
Response from the owner:Thank you for your kind words and for choosing Legendess Plumbing! We are thrilled to hear that our team was able to provide you with clear communication, quality work, and exceptional service during your water heater replacement. It is a joy to be able to serve customers like you! Your satisfaction is our priority, and we’re glad we could empower you in this process. We appreciate your recommendation and look forward to being here for you whenever the need arises!